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Certificate for Customer Care Executive-Domestic- Voice (CCCEDV)

Self-Paced

Fee: 499

    Get ahead of the competition, Register now!

    The “Customer Care Executive – Domestic – Voice (SSC/Q2210)” course is designed to equip learners with the essential skills and knowledge required to excel in customer service roles within a domestic context. This comprehensive program covers key aspects of effective communication, problem-solving, and relationship management to ensure a positive customer experience. Participants will learn how to handle customer inquiries and complaints, provide accurate information, and deliver personalized solutions through voice interactions.

    Objectives

    The "Customer Care Executive - Domestic - Voice (SSC/Q2210)" course aims to provide learners with a comprehensive understanding of effective customer service practices. The course objectives include mastering effective communication and active listening skills to ensure clear and positive interactions with customers. Participants will learn to resolve customer issues efficiently by developing strong problem-solving and conflict resolution abilities.

    Master effective communication and active listening skills.

    Develop strong problem-solving and conflict resolution abilities.

    Foster a customer-centric approach through empathy and patience.

    Enhance technical proficiency and multitasking capabilities.

    Promote teamwork and attention to detail in customer service.

    48. Customer Care Executive-Domestic- Voice (1)

    What Will You Learn

    In the "Customer Care Executive - Domestic - Voice (SSC/Q2210)" course, you will gain a thorough understanding of the core principles and practices of effective customer service. You will learn to master essential communication skills, including active listening and clear articulation, to ensure positive and productive interactions with customers. The course will equip you with advanced problem-solving and conflict resolution techniques, enabling you to handle customer issues efficiently and effectively.

    Skills you will gain
    Effective communication
    Active listening
    Problem-solving
    Conflict resolution
    Time management
    Technical proficiency

    Prepare for your career path

    Handling customer inquiries, complaints, and providing information through voice communication

    Key Skills to Learn

    Effective communication, active listening, problem-solving, empathy, patience, multitasking, time management, conflict resolution, technical proficiency, adaptability, customer focus, teamwork, attention to detail, stress management, data entry skills.

    Jobs in India

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    2.1L+

    Average Salary

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    2 Lakhs

    Job Growth

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    35.20%

    Companies Looking For Customer Care Executive-Domestic- Voice and many more

    Curriculum

    • Make Outbound Calls to Customers

    •  
    • Manage Your Work to Meet Requirement

    •  
    • Maintain a Healthy Safe and Secure Working Environment

    •  

    Other Details

    Customer Service Representative

    Level
    Basic
    Credentials
    Certificate
    Fees
    499

    Get Job Assurance and JumpStart your Career As Customer Care Executive

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    Certificate for Customer Care Executive-Domestic- Voice (CCCEDV)

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