CLOSE
CLOSE
https://aisectlearn.com/wp-login.php?action=logout&redirect_to=https%3A%2F%2Faisectlearn.com%2Fmy-account%2F&_wpnonce=4eae9db427

Customer Care Executive-Domestic- Voice

Self-Paced

Fee: 499

The “Customer Care Executive – Domestic – Voice (SSC/Q2210)” course is designed to equip learners with the essential skills and knowledge required to excel in customer service roles within a domestic context. This comprehensive program covers key aspects of effective communication, problem-solving, and relationship management to ensure a positive customer experience. Participants will learn how to handle customer inquiries and complaints, provide accurate information, and deliver personalized solutions through voice interactions.

Objectives

The "Customer Care Executive - Domestic - Voice (SSC/Q2210)" course aims to provide learners with a comprehensive understanding of effective customer service practices. The course objectives include mastering effective communication and active listening skills to ensure clear and positive interactions with customers. Participants will learn to resolve customer issues efficiently by developing strong problem-solving and conflict resolution abilities.

Master effective communication and active listening skills.

Develop strong problem-solving and conflict resolution abilities.

Foster a customer-centric approach through empathy and patience.

Enhance technical proficiency and multitasking capabilities.

Promote teamwork and attention to detail in customer service.

What Will You Learn

In the "Customer Care Executive - Domestic - Voice (SSC/Q2210)" course, you will gain a thorough understanding of the core principles and practices of effective customer service. You will learn to master essential communication skills, including active listening and clear articulation, to ensure positive and productive interactions with customers. The course will equip you with advanced problem-solving and conflict resolution techniques, enabling you to handle customer issues efficiently and effectively.

Skills you will gain
Effective communication
Active listening
Problem-solving
Conflict resolution
Time management
Technical proficiency

Prepare for your career path

Handling customer inquiries, complaints, and providing information through voice communication

Key Skills to Learn

Effective communication, active listening, problem-solving, empathy, patience, multitasking, time management, conflict resolution, technical proficiency, adaptability, customer focus, teamwork, attention to detail, stress management, data entry skills.

Jobs in India

2.1L+

Average Salary

Icon - Aisect Learn

2 Lakhs

Job Growth

Job Growth Icon - Aisect Learn

35.20%

Companies Looking For Customer Care Executive-Domestic- Voice and many more

Curriculum

  • Make Outbound Calls to Customers

  •  
  • Manage Your Work to Meet Requirement

  •  
  • Maintain a Healthy Safe and Secure Working Environment

  •  

Other Details

Customer Service Representative

Level
Basic
Credentials
Certificate
Fees
499

Get Job Assurance and JumpStart your Career As Customer Care Executive

Get Skilled, Get Hired by Top Companies. Placement Assistance