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Retail Sales Associate- English

Self- Paced

Fee: 499

The Retail Sales Associate course is designed to provide learners with the essential skills and knowledge required to excel in a retail sales environment. This comprehensive course covers a wide range of topics, including customer interaction, effective communication, and sales techniques to boost sales and enhance customer satisfaction. Participants will learn how to maintain product displays, manage inventory, and handle transactions efficiently. The course also focuses on developing problem-solving skills, understanding retail operations, and adhering to workplace safety and hygiene standards. With a strong emphasis on both practical and theoretical knowledge, this course prepares individuals to become proficient and confident retail sales associates, capable of contributing significantly to the success of their retail organization

Objectives

The Retail Sales Associate course aims to provide learners with the essential skills and knowledge required to excel in a retail environment. The course objectives include mastering customer service techniques, effective communication, and sales strategies to enhance customer satisfaction and drive sales. Participants will learn to manage inventory, maintain attractive product displays, and handle transactions accurately using POS systems.

Understand and apply customer service techniques to enhance customer satisfaction.

Develop effective communication skills for interacting with customers and team members.

Master sales strategies to drive sales and meet targets.

Learn to manage inventory and ensure accurate stock levels.

Maintain attractive product displays to optimize product placement and sales.

Handle transactions accurately using Point of Sale (POS) systems

What Will You Learn

In the Retail Sales Associate course (RAS/Q0104), you will learn the essential skills and knowledge needed to succeed in a retail sales environment. You will master customer service techniques, effective communication, and sales strategies to enhance customer satisfaction and drive sales. The course will teach you how to manage inventory, maintain attractive product displays, and handle transactions accurately using Point of Sale (POS) systems. You will develop problem-solving abilities, understand retail operations, and adhere to workplace safety and hygiene standards. Additionally, you will enhance your teamwork, time management, and adaptability skills, preparing you for various scenarios and challenges in the retail industry.

Skills you will gain
Customer service
Sales techniques
Communication skills
Product knowledge
Inventory management
Problem-solving
POS system operation

Prepare for your career path

Primary role in engaging with customers, promoting products, and facilitating sales.

Key Skills to Learn

Customer service Sales techniques Communication skills Product knowledge Inventory management Problem-solving POS system operation

Handling complex customer interactions and assisting with store operations.

Key Skills to Learn

Customer service Sales techniques Communication skills Product knowledge Inventory management Problem-solving POS system operation

Managing overall store operations, including staff management, inventory control, and customer service.

Key Skills to Learn

Customer service Sales techniques Communication skills Product knowledge Inventory management Problem-solving POS system operation

Jobs in India

2.1L+

Average Salary

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2 Lakhs

Job Growth

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35.20%

Companies Looking For Retail Sales Associate and many more

Curriculum

  • RETAIL MANAGEMENT

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  • TYPES OF FORMATS OF RETAIL AND VERTICALSEXPLORE OUTLOOK

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  • STORE OPERATIONSEND AND RECEIVE EMAILS

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  • SAFE WORKING ENVIRONMENTMANAGING CONTACT INFORMATION

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  • SALES PROCESSMANAGE SCHEDULING

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  • RETAIL CREDIT FACILITYTASK MANAGING

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  • CREATE POSITIVE IMAGE OF SELF AND ORGANIZATIONMANAGE YOUR INBOX

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  • WORK IN EFFICIENTLY IN TEAM & ORGANIZATIONMANAGE YOUR CALENDER

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  • INTERPERSONAL COMMUNITIONMANAGE CONTACT

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  • RETAIL SALES “KEY PERFORMANCE INDICATIONSMANAGE EMAIL SETTINGS

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  • KEYBOARD SHORTCUTS

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Other Details

Retail Sales Associate

Level
Basic
Credentials
Certificate
Fees
499

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