Certificate for Dealership Telecaller Sales Executive (CDTSE)

Self-Paced

Fee: ₹499

Course Description -The Dealership Tele Caller Sales Executive course at Level-4 (ASC/Q1011) is designed to equip learners with the necessary skills and knowledge to excel in the role of a tele caller within a dealership setting. This course focuses on developing effective communication skills, sales techniques, and customer relationship management strategies specific to the automotive industry.

Objectives

The Dealership Tele Caller Sales Executive course equips learners with essential skills tailored for the automotive industry. Participants will develop effective communication techniques crucial for tele-calling interactions within dealership settings. Mastery of sales strategies including prospecting, lead generation, and closing sales is emphasized, alongside a comprehensive understanding of dealership products and services to proficiently communicate their features and benefits. The course also focuses on building strong customer relationships and adhering to ethical standards and legal requirements relevant to tele-calling and sales activities.

Develop both verbal and non-verbal communication techniques essential for effective tele-calling in dealership environments.

Acquire proficiency in prospecting, lead generation, and closing sales tailored specifically for automotive dealership settings.

Understand dealership products and services thoroughly to effectively communicate their features and benefits to potential customers.

Learn best practices for cultivating and maintaining positive customer relationships through tele-calling interactions.

Familiarize with ethical standards and legal requirements specific to tele-calling and sales within the automotive industry.

Equip learners with the necessary skills to excel as Tele Caller Sales Executives, with pathways for advancement into sales management roles based on demonstrated competence.

Implement effective strategies for lead management, customer follow-ups, and closing techniques in dealership sales.

Stay updated with current trends and advancements in automotive sales to remain competitive in the dealership sector.

50. Dealership-Telecaller-Sales-Executive (6)

What Will You Learn

Upon completion of this course, participants will emerge with enhanced communication skills, adept at both verbal and non-verbal techniques crucial for effective tele-calling within dealership environments. They will have mastered advanced sales techniques, including prospecting, lead generation, and closing sales tailored specifically to the automotive sector. They will have honed their customer relationship management skills, understanding best practices for fostering positive customer interactions through tele-calling.

Skills you will gain

Effective Communication

Customer Service

Product Knowledge

Listening Skills

Computer Literacy

Time Management

Prepare for your career path

Graduates of this course can pursue careers as Tele Caller Sales Executives in automotive dealerships, with opportunities for advancement into sales management roles based on performance and experience.