Certificate In Business Correspondent (SCORM Based)
Self-Paced
Fee: ₹4,999
Ms. Jyotsna Ayyagari |Co-founded Excelrate Factors
This course offers a thorough introduction to the role of business correspondents in promoting financial inclusion in India. It covers key topics including banking basics, customer service, KYC procedures, risk management, selling techniques, and the use of banking apps. Participants will gain the necessary knowledge and skills to support banking services and enhance customer engagement in underserved areas.
Objectives
By the end of this course, participants will be able to:
Understand the fundamentals of financial inclusion and the banking sector in India.
Explain the role and responsibilities of business correspondents.
Identify and describe various banking products and services.
Implement effective customer relationship management strategies.
Comply with KYC (Know Your Customer) and application procedures.
Utilize transactional tools for efficient banking operations.
Apply risk management practices to mitigate potential banking risks.
Develop basic selling techniques to enhance banking services.
Manage accounting and settlement processes.
Deliver high-quality customer service as business correspondents.
Use banking apps provided to business correspondents for various banking operations
What Will You Learn
Fundamentals of financial inclusion Responsibilities of business correspondents. banking products and services
Curriculum
Instructor
Jyotsna Ayyagari
Co-founded Excelrate Factors PvtMs. Jyotsna Ayyagari, an accomplished professional with expertise in management consulting, education, and finance. She is a founding partner at nmore, where she develops innovative training programs, and co-founded PRAVINYA, which aims to improve education in rural schools through an online LMS. Jyotsna also co-founded Excelrate Factors Pvt. Ltd., a company focused on Fintech and Agritech, and mentors startups in the EdTech and Learning Solutions sectors. Her experience in the BFSI sector is complemented by certifications in Anti-Money Laundering, Treasury Management, and Corporate Training, along with ACMA and PGDHRM qualifications.
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Business Correspondent
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Fees Get Job Assurance and JumpStart your career as Business Correspondent
FAQs
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Yes
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This course comes with 1 year access to registered Students
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Yes
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The trainer has used English Languages to make the students understand the concepts clearly
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The Business Correspondent course equips you with essential skills in financial inclusion, customer relationship management, and regulatory compliance. Participants gain proficiency in using digital banking tools, implementing risk management practices, and managing accounting processes. The course also enhances communication skills, providing opportunities for career advancement while positively impacting community financial literacy and inclusion.
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"Module 1 - Introduction to Financial inclusion and Banking Module 2 -Introduction to Business correspondents in India Module 3 - Banking Products and Customer Module 4 - KYC and Application Module 5 - Transactional Tools Module 6 - Risk Management Module 7 - Basics of Selling Module 8 - Accounting and Settlement Module 9 - Customer service offered by business correspondents in India Module 10 - Apps provided by banks to business correspondents in India"
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Ms. Jyotsna Ayyagari, an accomplished professional with expertise in management consulting, education, and finance. She is a founding partner at nmore, where she develops innovative training programs, and co-founded PRAVINYA, which aims to improve education in rural schools through an online LMS.
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